Jodi-Ann Collins, CC

Customer service professional, Jodi-Ann Collins, has consistently exceeded her sales targets and operational objectives since joining the Jamaica National Building Society (JNBS) as a Member Service Representative at JN Financial Services, Catherine Hall in 2011. Her skills have been further enhanced with training in compliance and anti-money laundering procedures. Jodi-Ann has been a JN Sales Ambassador since 2013 and was appointed Ambassador for the JN youth marketing initiative, JN WAY, in June 2016.

Her communication and problem resolution skills were enhanced during a one-year stint as Front Desk Agent/Ambassador and Housekeeping Supervisor at the Omni Mount Washington Resort in New Hampshire, USA. She also previously worked as a Spanish and English teacher at the Cedric Titus Comprehensive High sShool.

Current President of the JN Articulators Toastmasters Club, Jodi-Ann is a founding member of the club and was Vice President Education for 2015-2016. She completed the Competent Communicator status in June 2016.


  • Masters in Business Administration (MBA), University of South Wales, UK – pending
  • Certification in Language Teaching (TESOL), Global Language Training, UK – pending
  • Post Graduate Certification in Global Capital Markets, Jamaica Stock Exchange, Kingston
  • B.Sc, Tourism Management (First Class Honors), The University of the West Indies
  • Certification in Customer Service 101, Southern Alabama Tourism Centre, USA


  • President, JN Articulators Toastmasters Club, 2016-2017
  • JN WAY Ambassador, JN Financial Services, 2013- Present
  • JN Financial Services Sales Ambassador, June 2016- Present
  • Youth Secretary, Faith international Harvest Church, January 2012-present.
  • Block Publications Secretary and Public Relations Officer on Mary Seacole Hall at The University of the West Indies, 2006-2009
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The JN Speakers Bureau provides a formal context in which Toastmasters at JN and other employees are invited to participate and be available to undertake appropriate speaking assignments on behalf of the JN Group.

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